Privacy Policy
Last updated: 18 June 2026
1. Who We Are
SocialClaw is an AI social media agent operated by SocialClaw ("we", "us", "our"). Our contact email is hi@socialclaw.xyz.
2. Information We Collect
2.1 Information You Provide
- Email address - if you join our waitlist or contact us for enquiries. Waitlist sign-ups are processed by EmailOctopus (see Third-Party Services)
- Social media account tokens - when you connect platforms (Twitter/X, LinkedIn, Facebook, Instagram, TikTok) to SocialClaw, we store OAuth access tokens to post on your behalf
- Content you create - post text, uploaded images, and videos that you compose through SocialClaw
2.2 Information Collected Automatically
Our coming soon page does not use cookies, tracking pixels, or analytics tools. We do not collect any data automatically from visitors at this time.
3. How We Use Your Information
We use the information we collect to:
- Draft and suggest social media posts for your review using AI
- Publish social media posts to platforms you have connected
- Schedule and manage your content
- Improve the quality of the drafts we suggest, based on your feedback and edits
- Respond to your enquiries and support requests
- Notify you about product updates if you have opted in
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Data Storage & Security
Your data is stored securely and we take reasonable measures to protect it from unauthorised access, alteration, or destruction. Social media access tokens are stored in an encrypted database. Uploaded media files are stored on our servers and are not publicly accessible.
5. Third-Party Services
We rely on a small number of third-party services to run SocialClaw. Each has its own privacy policy.
5.1 Social Media Platforms
When you connect a social media account, we interact with that platform's API on your behalf:
- Twitter/X Privacy Policy
- LinkedIn Privacy Policy
- Meta (Facebook & Instagram) Privacy Policy
- TikTok Privacy Policy
5.2 AI Content Generation
SocialClaw uses an AI model provided by Anthropic (Claude) to draft posts for you. To produce a draft, we send your brief, recent post history, and the feedback you give on previous drafts to Anthropic's API. Every draft is presented to you for review - you decide what, if anything, is published. Anthropic does not use data sent through its API to train its models. We may use your feedback and edits to improve the suggestions SocialClaw makes to you.
5.3 Email
Waitlist sign-ups and email enquiries are handled by EmailOctopus, which stores your data in the UK.
6. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time
- Disconnect any linked social media account
- Lodge a complaint with the Information Commissioner's Office (ICO)
To exercise any of these rights, email us at hi@socialclaw.xyz.
7. Data Retention
We retain your data for as long as your account is active or as needed to provide our services. If you request deletion of your account, we will remove your personal data within 30 days, unless we are required by law to retain it.
8. Contact
For any questions about this privacy policy, please contact us at hi@socialclaw.xyz.